OPERADOR TURISTICO NORTE DE CHILE ALTIPLANO Y ATACAMA TOURS

  Ma fille et moi avons réservé un circuit de 4 jours avec Maruyu dans le Nord du Chili (depuis Arica jusqu'à Iquique en passant par l'Altiplano, parc Lauca, lac Chungara...).... read more Nous sommes revenues enchantées !!
D'abord les premiers contacts par mail : notre interlocutrice à l'agence était réactive et a répondu à toutes nos questions dans des délais rapides. Elle nous a même proposé une guide francophone, ce à quoi je n'avais pas pensé au départ, et de réserver nos billets de bus après le circuit, ce qui était très sympathique de sa part. Tout était bien organisé, clair et transparent. A noter que j'avais contacté d'autres agences, et entre celles qui n'ont pas répondu du tout et celles qui mettaient des semaines à répondre ou à ne pas répondre...bref, seule Maruyu nous a convaincu de son sérieux !
le circuit : très bien organisé, Francisco, notre chauffeur, était un excellent conducteur, très prudent et attentionné. Quant à Andrea, notre guide francophone ce fut une très belle rencontre !! Les paysages étaient sublimes (malgré le mauvais temps, et oui c'était l'hiver bolivien et c'est le seul point négatif, l'agence n'avait pas prévenu que le temps pouvait être mauvais à la période où nous y sommes allées), nous avons pu voir une faune très riche, que personnellement je n'attendais pas forcement à ces altitudes.
Le fait d'avoir une guide francophone avec nous a été un vrai plus pour comprendre la vie dans l'altiplano.
Pour l'altitude : ma fille a été un peu malade le 2ème jour mais rien de bien grave. Quant à moi aucun problème : pas d'alcool et peu de cigarettes dans les jours précédents et un deux cachets de diurétique les deux premiers jours m'ont permis de très bien supporter l'altitude

Pour finir, je recommende vivement cette agence, même si les tarifs ne sont pas donnés !

  Wir - eine Freundin, ein Freund, mein Mann und ich - suchten eine 4-Tages-Tour von Iquique nach Arica. Im Internet entdeckte ich Mayuru Tours und schrieb diese agencia de viajes... read more an. Gabriel antwortete mir umgehend und bot mir eine sehr interessante Tour an. Das Preis-Leistungsverhältnis fanden wir in Ordnung - deshalb buchten wir auch gleich bei Mayuru Tours. Wir wurden pünktlich von dem Fahrer Enrique in Iquique abgeholt. Er strahlte uns sehr sympathisch an (die Sonne ging auf - und das war echt so), verstaute geschickt unser vieles Gepäck und fuhr mit uns zum Altiplano. Enrique wusste nicht nur alles, was wir ihn fragten, er fuhr uns auch noch sehr gut und sehr sicher von Iquique nach Arica. Es machte einfach Spass mit ihm - immer gut drauf - immer sehr hilfsbereit - nichts war ihm zu viel - TOLL! Kaum zückte ich die Kamera, fuhr er sofort langsam oder hielt an. Phantastisch! Er zeigte uns soooo viel von seiner wunderschönen Heimat und wurde nicht müde, uns alles ausführlich zu erklären. Mein Spanisch ist nicht gut, aber er sprach so deutlich, dass ich fast alles verstand. Mayuru Tours hat uns wirklich eine herrliche Reise mit guten Hotels und Restaurants ausgesucht. Wir waren total begeistert. Enrique überraschte uns an zwei Abenden im Restaurant mit besonderen Aufmerksamkeiten 🙂 VIELEN DANK ENRIQUE - das war wirklich super!!! Die vier Tage gingen leider viel zu schnell rum, aber wir haben in dieser Zeit sooo viel Schönes erlebt und konnten so viele neuen Eindrücke sammeln. Diese phantastische Tour wird uns unvergesslich bleiben. Auf jeden Fall werden wieder bei Mayuru Tours buchen. Wir sind so oft es geht in der ganzen Welt unterwegs, hatten aber noch nie einen so zuverlässigen Tourveranstalter wie Mayuru Tours, bei dem ALLES so wunderbar geklappt hat. Hier hat alles gestimmt - wirklich alles! Vielen Dank MAYURU TOURS, vielen Dank Gabriel und HERZLICHEN DANK ENRIQUE. Wir werden uns wiedersehen!

  We spent 3 days in Lauca National Park with Mayuru tours.
The service was perfect. They picj-up us at the border with Bolivia, and then we visited all the... read more best places of this area.
The driver was also a guide and he expained us a lot of things.
We had some problems at the beginning to organize the trip (the communication by email was hard ant tey took many days to give an answer) but at the end we figure out all the dtails and we had a really goo service.

  I experienced two amazing, very well organized tours in Chile (one in the north, one in patagonia).
Both tours included all the highlights I was looking forward to see and... read more all the guides were very competent, attentive and kind. I can totally recommend

  Nuestra experiencia con los chicos de Mayuru no pudo salir mejor. Nos enviaron un tour de acuerdo a los días que nos quedamos en San Pedro de Atacama (3D2N) que... read more fue realmente inolvidable. Siempre se preocuparon desde el primer momento en que tengamos claro los itinerarios, al momento de partir y de llegar siempre hubo comunicación constante por parte de ellos, preguntándonos siempre si todo estaba bien. Nos recibieron para llevarnos al primer tour a nuestra llegada a San Pedro, dándonos itinerario impreso, con consejos y el detalle de lo que haríamos ese día. Al finalizar nuestra estadía también nos consultaron si todo estaba bien y hasta que partimos de Calama siempre muy pendientes. Fue un tour inolvidable y un servicio de calidad que recomendamos mucho 🙂
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Our experience with the Mayuru team couldn't be better. They send us a tour according to the days we stayed in San Pedro de Atacama (3D2N) which were unforgettable. They always care since the very first momento to have a clear information about the itinerary, during the departure and arrival we had contact all the time from them, wondering if everything was going as good as we expected. Also, they took us to the first tour during our arrival in San Pedro, giving us the printed itinerary, with advices and all the important details about each day. At the end of our stay, they always care if everythign was good with all the itinerary and until we left Calama they were always wondering about our safety and if the tour was as good as they expected which yes, it was! It was an unforgettable experience and a very high quality of service, we do recommend this company to anyone who want to go to San Pedro 🙂

  Unsere Familie (3 Erwachsene) erlebte während einer Woche im November 2019 eine einzigartige Zeit während einer Reise von Calama über San Pedro de Atacama über Pica nach Colchane an die... read more bolivianische Grenze nach Putre ins chilenische Altiplano bis 4700m Höhe und hinüber nach Arica an die peruanische Grenze zusammen mit unseren Begleitern Helmut und Francisco von Mayurutours. Außerhalb jeglichen Massentourismus taucht man dank der Obhut des Driverguides in eine atemberaubende Natur der Pflanzen, Tiere, Berge, Vulkane und heißen Quellen der Anden dorthin ein, wo leider nur noch wenige Einheimische leben und sich keine Touristen bewegen. Helmut erklärte uns in fließender englischer Sprache alle Besonderheiten, sorgte für gute Verpflegung und beste Unterkünfte am jeweiligen Ort und erfüllte all unsere individuellen Wünsche oft bis zum Pisco sour um Mitternacht. Wir danken Helmut und Francisco für dieses grandiose Abenteuer in stets sicherer und familiärer Atmosphäre.

  Fui con mi esposo a San Pedro de Atacama a celebrar mi cumpleaños, y gracias a Mayuru Tours ha sido el mejor cumpleaños de mi vida. La atención, desde Gabriel,... read more los guías de los tours, el hotel, la gente del hotel, la atención de María Cecilia en San Pedro fue increíble. Repetiría mi viaje con ellos y los recomendaré a amigos y gente que quieran ir. ¡Gracias! ¡Fue simplemente asombroso!

  The 2 days tour was amazing, we learnt a lot about Chilean culture and history thanks to our guide. Our driver was very nice and experienced. We felt safe on... read more despite the many crashed cars on the road.
The selected restaurant were good, and the hotel in Putre was very nice as well.
We saw many beautiful landscape and wild animals. We ended the tour with a dip in the thermal springs, that was an amazing experience.

  Cet Agence est très fiable ; on a quelques angoisses lorsqu'on s engage par mail depuis la France ...
Mais aucun problème , les SMS sont là , les... read more personnes au rendez vous .
Les accompagnants extrêmement compétents et prévoyants , en fait un réel plaisir d'être avec eux ; Hein parle un Français parfait et Franklin est un chauffeur très compétent .
Les paysages sont assez extraordinaires , la faune , la flore tout est passe au crible avec compétence et bonne humeur .
Un voyage Arica , Putre , lac Chungara , à recommander avec cette équipe

  My husband and I had a hard time finding a one-day tour to Lauca National Park from Arica. Mayuru came through for us though! We were picked up at the... read more exact time they said they'd be at the hotel by an English translator (Maggie) and a Spanish-speaking driver/guide (Mario). They immediately made us feel welcomed. The vehicle was clean and well-maintained and Mario was a safe driver. We learned a lot about the towns around Lauca in addition to the park. Our tour also included breakfast and lunch. There was a lot of road construction going on up the mountain but Mario knew the time slots to keep us from having to wait an additional hour to get through the construction. We thoroughly enjoyed the private aspect of the tour and getting to learn about the culture through Maggie and Mario. Highly recommended! The company is also great with email response.

  San Pedro de atacama, paisajes increíbles, lo pasamos lindo. Los tours y sus guías muy bien preparados, amables y puntuales. Disfrutamos cada día.

  We had 8-day tour from Arica to San Pedro. The first 5 days were in a form of private tour with a driver/guide. This part was great: you get to... read more go to little visited places and experience the vastness of north Chile. Our driver was friendly and knowledgeable. We hardly ever got off the road, which I regretted a little, but we got to see a lot as it is. Accommodation and food was nothing more than basic, which is OK, and what you could expect from such remote places. When we got to Sand Pedro De Atacama for the last 2.5 days, we fared well from our guide and were set for 3 short excursions with one of the local operators. This part we enjoyed less: the excursions where in packed buses and I often felt like a member of a herd which is pushed from one meadow to the next. It seems like everyone in San Pedro takes the same excursions which have fixed routes at fixed times. So, everywhere we stopped we had 2-20 buses, of other operators, offloading their passengers together with us and departing together with us. We sometimes felt that we were given too short of a time to appreciate a location, while in at least one case we were not allowed to visit the destination... That's right, we drove a long way to Piedras Rojas, but the place is closed due to rehabilitation. You don't get to see it at all. The hotel which we were accommodated in was 10 min walk from the center of town and had only basic facilities (no wifi in the room, poor breakfast, etc.). The promised transport to the airport in the last day was again a seat in a bus with pre-set departure time which meant for us a long wait at the airport - we opted to pay for a private taxi instead (not that expensive) and get some more relaxing time in the town.
Overall the cost of this trip was high in any standard, yet we felt that, especially in the last three days, we didn't get our money's worth. If I did it again, I'd probably rent a car for the entire duration, or at least for the last part in San Pedro. I'm sure that we would have had a different experience in San Pedro had we drove our own car, or paid for a taxi to avoid the crowds, make better use of our time, and visit some spots off the beaten track.

  Excellent! Thank you so much Mayuru. I loved this trip. The service - from first emails to the tour guide & driver - was excellent. Everyone was friendly,... read more helpful, knowledgeable, professional and efficient. I have actually done this trip twice in 3 years because the the scenery is stunning and Mayuru make it possible to see all of its beauty without large crowds or coaches.
I am a female solo traveller and I felt totally safe and very well looked after the whole time. Thank you so much. It was the perfect trip, and I would do it all again without any hesitation.

  Excelente tour altamente recomendado excelentes guías, muy informado y muy pacientes en explicar todas nuestras dudas. Altamente recomendado.

  We had 8-day tour from Arica to San Pedro. The first 5 days were in a form of private tour with a driver/guide. This part was great: you get to... read more go to little visited places and experience the vastness of north Chile. Our driver was friendly and knowledgeable. We hardly ever got off the road, which I regretted a little, but we got to see a lot as it is. Accommodation and food was nothing more than basic, which is OK, and what you could expect from such remote places. When we got to Sand Pedro De Atacama for the last 2.5 days, we fared well from our guide and were set for 3 short excursions with one of the local operators. This part we enjoyed less: the excursions where in packed buses and I often felt like a member of a herd which is pushed from one meadow to the next. It seems like everyone in San Pedro takes the same excursions which have fixed routes at fixed times. So, everywhere we stopped we had 2-20 buses, of other operators, offloading their passengers together with us and departing together with us. We sometimes felt that we were given too short of a time to appreciate a location, while in at least one case we were not allowed to visit the destination... That's right, we drove a long way to Piedras Rojas, but the place is closed due to rehabilitation. You don't get to see it at all. The hotel which we were accommodated in was 10 min walk from the center of town and had only basic facilities (no wifi in the room, poor breakfast, etc.). The promised transport to the airport in the last day was again a seat in a bus with pre-set departure time which meant for us a long wait at the airport - we opted to pay for a private taxi instead (not that expensive) and get some more relaxing time in the town. Overall the cost of this trip was high in any standard, yet we felt that, especially in the last three days, we didn't get our money's worth. If I did it again, I'd probably rent a car for the entire duration, or at least for the last part in San Pedro. I'm sure that we would have had a different experience in San Pedro had we drove our own car, or paid for a taxi to avoid the crowds, make better use of our time, and visit some spots off the beaten track.

  I used their services to arrange a trip in northern Chile. Tour, Guides and Drivers fully matched with our expectation and, when a trouble in the Bolivia Chile Border comes... read more out, Mauyuru staff warked hard to minimize our troubles, And they did it!!
They also be so kind to arrange back from Chile to Switzerland a skarf with no money value but a great-priceless emotional one. You can contact them with no fear.