We used Mayuru Tours for a 5 day/4 night trip through the Chilean Altiplano from Arica to San Pedro de Atacama. Overall the private tour was well organized, the guide/… read more driver was courteous and professional and the Altiplano beautiful.
Preplanning – For our travels through the Chilean Altiplano I was looking for a company to get us from Arica in the very far north of Chile to the popular desert gateway of San Pedro de Atacama. Not many companies service this area and it was difficult to find a company that would answer my emails. Even the folks at Mayuru Tours would take more than a week to respond. With a little persistence, however, we were able to arrange a tour that met our needs. I should also mention that the tour was one of their set itineraries with very little deviation. On the plus side, they do have numerous options to choose from.
Guide – Francisco was extremely professional and courteous. He spoke only Spanish, but spoke slowly and clearly such that even Don who speaks very little Spanish, was able to understand most things he said without my translating them by the end of the trip.
Itinerary – This was a driving tour, so there were a lot of hours in the car. The landscape is beautiful, but it’s a lot of short stops. Many of the sights are not must-sees, but if you are interested in this area of Chile it is a good way to see it. They sent us a detailed itinerary, in English, with what we would see each day. Any minor deviations in this itinerary were discussed with us beforehand. Also beware that several days are at high altitude, so it is wise to acclimate before beginning this trip.
Food and Accommodations – This is not a high-end tour. Hotels and restaurants in this region are basic. I think they arranged the best that they could, but there just isn’t much to choose from. That said, rooms were generally clean and comfortable and the food fine.
Transportation – The vehicle was a 4×4 Toyota Hilux, comfortable, in good condition and able to handle the rough roads. We had no transportation difficulties. Francisco was an excellent driver. In fact he had driven trucks for the mining companies for many years before becoming a tour driver and had an intimate knowledge of the roads, hotels and restaurants along the route.
Cost and Payment – We paid 733USD/person. This covered most everything except for a few small entry fees and dinner in Pica. The same tour with an English speaking guide would have cost 956USD/person. No deposit was required. We paid in cash when we met our guide and driver on the first morning.
Final Thought – I would definitely use Mayuru Tours again and think that overall the trip was a good value for the money.
debndon
8 février 2016
We had 8-day tour from Arica to San Pedro. The first 5 days were in a form of private tour with a driver/guide. This part was great: you get to… read more go to little visited places and experience the vastness of north Chile. Our driver was friendly and knowledgeable. We hardly ever got off the road, which I regretted a little, but we got to see a lot as it is. Accommodation and food was nothing more than basic, which is OK, and what you could expect from such remote places. When we got to Sand Pedro De Atacama for the last 2.5 days, we fared well from our guide and were set for 3 short excursions with one of the local operators. This part we enjoyed less: the excursions where in packed buses and I often felt like a member of a herd which is pushed from one meadow to the next. It seems like everyone in San Pedro takes the same excursions which have fixed routes at fixed times. So, everywhere we stopped we had 2-20 buses, of other operators, offloading their passengers together with us and departing together with us. We sometimes felt that we were given too short of a time to appreciate a location, while in at least one case we were not allowed to visit the destination… That's right, we drove a long way to Piedras Rojas, but the place is closed due to rehabilitation. You don't get to see it at all. The hotel which we were accommodated in was 10 min walk from the center of town and had only basic facilities (no wifi in the room, poor breakfast, etc.). The promised transport to the airport in the last day was again a seat in a bus with pre-set departure time which meant for us a long wait at the airport – we opted to pay for a private taxi instead (not that expensive) and get some more relaxing time in the town. Overall the cost of this trip was high in any standard, yet we felt that, especially in the last three days, we didn't get our money's worth. If I did it again, I'd probably rent a car for the entire duration, or at least for the last part in San Pedro. I'm sure that we would have had a different experience in San Pedro had we drove our own car, or paid for a taxi to avoid the crowds, make better use of our time, and visit some spots off the beaten track.
Roby8
1 août 2018
Quiero felicitar a todos los miembros de la agencia, estamos muy satisfechos por todo. Se destacaron en todo ámbito; puntualidad, compromiso, preparación, y coordinación. Sin duda, los recomiendo en un… read more 100%!!! No se van a arrepentir ✔️
En lo personal, estoy muy agradecida con Cecilia, ya que el día martes en la noche me sentí mal por la altura, y estuvo en comunicación conmigo hasta la madrugada, apoyándome en todo lo que le pedí y requerí. Además, nos hizo un city tour, mostrándonos todas las picadas y buenos datos (lo que NADIE HACE)
Se pasaron chicos! Muy profesionales!
ClaudiaLoorena
20 septembre 2019
Realicé visitas guiadas con Mayuru alrededor de Putre y en San Pedro de Atacama. En el primero con un tour prácticamente en solitario para mí y en el segundo como… read more parte de un grupo, y en ambos la organización del tour fue estupenda. Gabriel y Cecilia estubieron pendientes de que todo saliera a la perfección en todo momento.
Los guías fueron agradables, dinámicos y profesionales en cada una de las excursiones. Los paisajes espectaculares. En definitiva, muy recomendable.
galoitz
13 août 2019
Schon vor 5 Jahren war ich mit Mayuru Tours unterwegs.
Weil es mich so überzeugt hatte, habe ich auch dieses Mal dort gebucht.
Mayuru Tours ist für mich der perfekte… read more Reiseveranstalter im Norden Chiles. Und mit Francisco als Driverguide hat man den Besten Guide, den man sich wünschen kann. Er ist witzig, kompetent, fährt sehr gut und zuverlässig (und falls doch mal etwas passieren sollte (auf meinen Reisen ging immer alles reibungslos) dann ist er erst noch Automechaniker… :-)) (und so ganz nebenbei ist er der Chef von Mayuru Tours).
Preis/Leistung stimmen überein.
Ich werde auf jeden Fall wiederkommen und mit Mayuru Tours unterwegs sein 🙂
Herzlichen Dank Mayuru Tours und Francisco für die tolle Reise!!! 🙂
192brigittek
23 décembre 2016
Nuestra experiencia con los chicos de Mayuru no pudo salir mejor. Nos enviaron un tour de acuerdo a los días que nos quedamos en San Pedro de Atacama (3D2N) que… read more fue realmente inolvidable. Siempre se preocuparon desde el primer momento en que tengamos claro los itinerarios, al momento de partir y de llegar siempre hubo comunicación constante por parte de ellos, preguntándonos siempre si todo estaba bien. Nos recibieron para llevarnos al primer tour a nuestra llegada a San Pedro, dándonos itinerario impreso, con consejos y el detalle de lo que haríamos ese día. Al finalizar nuestra estadía también nos consultaron si todo estaba bien y hasta que partimos de Calama siempre muy pendientes. Fue un tour inolvidable y un servicio de calidad que recomendamos mucho 🙂
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Our experience with the Mayuru team couldn’t be better. They send us a tour according to the days we stayed in San Pedro de Atacama (3D2N) which were unforgettable. They always care since the very first momento to have a clear information about the itinerary, during the departure and arrival we had contact all the time from them, wondering if everything was going as good as we expected. Also, they took us to the first tour during our arrival in San Pedro, giving us the printed itinerary, with advices and all the important details about each day. At the end of our stay, they always care if everythign was good with all the itinerary and until we left Calama they were always wondering about our safety and if the tour was as good as they expected which yes, it was! It was an unforgettable experience and a very high quality of service, we do recommend this company to anyone who want to go to San Pedro 🙂
Angie C
25 août 2017
First the landscape from Arica-Putre-Colchane-San Pedro de Atacama is really beautiful.
Seconde the organisation and the tour self was well organized, I can really recommend it. I absolutly enjoyed and… read more was very satisfied.
Many thanks to Mayuru Team, so I could realized my plan. Muchas Gracias
Barbara B
3 juin 2015
Une agence familiale à très fortement recommander.
Nous sommes partis d’Arica jusqu’à San Pedro de Atacama pendant 8 jours et l’organisation était vraiment parfaite. De la réservation des hôtels,… read more des repas et en passant par Alfonso notre guide chauffeur en 4X4, tout était vraiment top !
Gabriel le fils du patron de cette petite agence parle couramment le français et vous organisera un tour sur mesure simplement par e-mail.
Les prix sont tout à fait corrects par rapport aux prestations fournies et aussi par rapport à la concurrence.
En conclusion, je recommande à 200% Mayuru Tours.
14stephanel
8 décembre 2017
My wife and I had a great time. The sites were amazing, and there was so much wildlife! Highly recommended. The food and lodging Mayuru tours provided was all great.… read more And our guide Mario was incredibly knowledgeable, a very safe driver, and just a really nice guy.
Paul47723
26 octobre 2022
Gabriel Ramos organized 2 trips , one in the north 2014 : Arica, Putre, Atacama and one in the south 2015 : Puerto Montt, Punta Arenas, Torres del Paine. … read more the support was highly appricated and helpful; the tours from Putre and Pedro de Atacama were well organized and the guides are friendly and professional. In the Patagonia tour it is important, that transfers and bookings are well done, because here the saison is short and quite crowded; also here everything worked perfectly. I really recommend Mayuru tours, if you want to visit Chile and the triangle Chile, Bolivia, Peru, . The tours from Putre and San Pedro de Atacama were outstanding !
164axele
6 avril 2015
I guided a 13 Day Atacama tour from March 4-15 this year. I contracted a van and driver for the tour to go from San Pedro to Putre, with… read more stops in 3 national reserves, the Vicunha NR, Flamingos NR and Lauca National Park and on to Arica, with 3 more full days.
Mario, our driver, and guide excelled in every way. He really knew all the areas we went to and knew people at every stop. I have been operating tours in South America and living in Brazil for 43 years, and have had a lot of drivers. I will now insist in having him drive all our tours from Arica!
DouglasTrent
19 mars 2023
Die nach unseren Wünschen von Mayurutour zusammengestellte 6tägige Tour war großartig. Angenehm auch der deutschsprachige, vorbereitende Schriftverkehr mit Gabriel Ramos. Dank an Gabriel! Perfekt die Durchführung der Tour durch Enrique,dem… read more liebenswerten einheimischen Guide und Fahrer. Dank an Enrique für die super gute Betreuung. Ebenfalls bestens betreut in Bolvien durch Dyonisios ,dem Guide und Fahrer und seiner Frau Sandra,mittägliche Köchin während der Wüstendurchquerung. Dank auch an die Beiden.
Fazit: Wir, Christiane,52 Jahre, Juristin und ich ,72 Jahre,Diplomsportlehrerin,können Mayuru-Tours, Enrique, Dyonisios und Sandra , sehr empfehlen!!
Barbazi
9 février 2016
Had three days two nights booked missed my flight got in late so couldn’t go on the first tour but (Maryanne?) met me and gave me a personal tour… read more of San Pedro, next day I rejoined the tour. Excellent tour in this touristy corner of Chile well worth the cost, much cheaper than getting a similar tour organised from Australia. Can recommend unreservedly.
John D
20 avril 2018
I experienced two amazing, very well organized tours in Chile (one in the north, one in patagonia).
Both tours included all the highlights I was looking forward to see and… read more all the guides were very competent, attentive and kind. I can totally recommend
145katrinz
28 octobre 2022
Wir, ein Paar um die 60ig aus der Schweiz, hatten den Wunsch eine Reise durchs Chilenische Hochland (Altiplano) zwischen Calama und Arica zu machen. Ein Reisebüro hat uns davon… read more abgeraten das Stück zwischen San Pedro und Putre per PW zu fahren und uns einen Nachtbus angeboten. Nicht so Mayuru Tours. Sie, namentlich Gabriel, sind auf all unsere Wünsche eingegangenen und es hat alles bestens geklappt. Von der Abholung der Domestik Flugtickets in Santiago, via Abholung in Calama und dann die ganze Reise, San Pedro, Lagoons Chaxa, Miscanti, Menique, Geysir det Tatio, Pica, Colchane, NP Volcano Isluga and Vicunas, Salt Lake Surir, Lake Chungara, NP Lauca, Puter bis Arica.
Unser Chauffeur Francisco und die Reiseleiterin Maggie/Maguy waren sehr kompetent, konnten all unsere Fragen beantworten, waren herzlich und hilfsbereit. Sie haben alle Wünsche erfüllt und es war ihnen nie zu viel wenn wir anhalten und noch ein Foto und noch ein Foto machen wollten.
Auch dank ihnen war es eine 7tägige unvergesslich traumhafte Reise. Wir sind von den bilderbuchhaften Landschaften des Chilenischen Hochland, den Leuten, dem Wein, dem Pisco Sour 🙂 etc etc hell begeistert.
Wir können Mayuru Tours mit gutem Gewissen weiterempfehlen.
ABWI
18 décembre 2016
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